What are Virtual Assistants?
These are individuals who work remotely as independent professionals to provide a wide range of services and support to clients. Virtual Assistants usually work at home offices but can access the necessary planning documents, such as shared calendars, data, remotely.
Most of the people employed as virtual assistants often have years of experience as an administrative assistant or office manager. Virtual assistants who are skilled in bookkeeping, social media, content and blog post writing, graphic design, internet marketing are more likely to have opportunities to be in the field of the virtual world. Nowadays there are colleges and universities that offer training to those who wanted to be the best VAs a company could have.
Duties and Responsibilities of General Support Virtual Assistant
There are specific duties and responsibilities virtual assistants have depending on the needs of clients. A well-rounded virtual assistant handles scheduling, travel arrangements, data entry. Some virtual assistants provide clerical and bookkeeping tasks, others write articles for a blog, create social media updates. General Support Assistant performs the following administrative tasks:
- Managing emails and phone calls
- Schedule meetings
- Book travels and accommodations
- Manage contact lists
- Prepare customer spreadsheet and keep online records
- Organize manager’s calendars
- Perform market research
- Create a market presentation as assigned
- Address employees administrative queries
- Provide customer service
Qualifications of General Support Virtual Assistant
There is no specific profession to become a virtual assistant, anyone who has the skills could be one of them, however company or the clients will always look forward to virtual assistants who have some specialized training. At these times there are companies that provide well-trained virtual assistants to cater to the needs of every client.
A virtual assistant should have a wide range of computer skills and knowledge of the following:
- Sharing cloud services, desktop sharing, and VoIP
- Microsoft Office – word processing software and spreadsheet
- Google Services – online calendar and scheduling
- Excellent in communication skills
- Excellent time and management skills
- Training and certificate is a plus
Benefits of Hiring General Support Virtual Assistants
Nowadays, as technology is improving so fast, working with anyone, anywhere in the world is possible as long as a high-speed internet connection is present. Here are the benefits of hiring a virtual assistant in businesses and companies.
- Reduced Operational Cost
Hiring a full-time worker will cost you a lot since you are going to pay not only the salary but of the following
- Sick and Holidays leave
- Medical and Dental benefits
- Employee’s Compensation
While hiring a virtual assistant since they are independent contractors they handle their own expenses, pay their own taxes, benefits, and insurances. You will only pay them for their time and that’s it.
- Saves Time
Looking for the right person to do a specific job to help you in your business is not easy. You have to go through a process from posting that you are hiring and even advertise it, then wait for applicants, resume’ and set up interviews.
Then, you have to take time for interviews, choosing the best ones, to get your goal of hiring the best one, sometimes you have to go through a second interview. It takes a lot of time before you could finally add staff in your workplace.
But why do you have to go through that process when you can hire a virtual assistant who can help you with a lot of things.
In an actual 8 hours work in a day, do you think workers are really working productively?
Most of the office workers do the actual productive work in less than 4 hours a day.
Well, virtual assistants don’t work that way. Working at their own pace, in their comfort zone, they are able to focus and dedicate their time to completing their task.
Since they are working as a freelancer, their goal is to make client satisfaction. If they won’t pass the deadlines, the company might not hire them again. For this virtual assistants are the motivated ones.
- Reduced Workload
As an entrepreneur or a business owner, sometimes your important task becomes clouded due to unarranged schedules. In these situations, VAs are very helpful, as they can focus and do several tasks. They can help you with the following.
- Email and Phone Management
- Market Research
- Content Writing
- Search Engine Optimization
- Online Marketing
- Web Designing
These VAs are skilled in many areas. They can definitely decrease the workload and help keep everything in place. They make sure that all the given tasks will be completed within the given time frame.
With the VAs help, business owners and entrepreneurs keep running their businesses smoothly.
- Customer Handling
Customer service is one of the very important parts of the business, as they are the walk and the talk of the brand line. However, handling and taking care of customer service calls might eat up all your time.
Virtual assistants can help you in this aspect, as they can make calls to
- Procure quotes
- Connect with business partner
- Gather information and important messages on your behalf
You can always have your VA to manage all the calls for you while you’re in other important meetings or work.
When do you need a General Support Virtual assistant
Are you wrapped up with answering calls, responding to emails, posting, and promoting ads on social media?. Here are some reasons you need a virtual assistant.
- To focus on building your business
Consuming all your time doing the administrative tasks will hinder you to focus on building your business progressively. Instead outsourcing these tasks to a VA will allow you to spend more time for new clients and ideas on making your business grow.
- To spend quality time with family
Doing everything in business will take much of your time but hiring a VA will be an advantage for you to have the quality for your family. Focus on business matters, giving the administrative tasks to VA’s will give you a perfect life balance for work and family.
- Organize paper works
Paperwork is one of the important tasks in business yet it will take much of your time organizing it. But there are people out there who can do much better than you. VA’s are there, hand it over to them and focus on the bigger picture for your business to grow more and more.
- Clients in another country
If you have clients in other time zones, hiring a VA will help you assist 24/7 without you compromising your rest time at night. VA can handle emails and calls on your behalf.
- Advertising your business
Advertisement is one of the factors to make your business grow. But we know that this task will require skills to make the ads more enticing to clients. Spending more time on making ads will cost your availability instead of doing the business properly. Again VAs are just there willing to help you to do the following tasks:
- Posting on social media
- Writing a blog post
- Planning events
- Creating blog graphics
If you have these reasons, it is time for you to hire a VA to run your business smoothly, hassle-free, and make it more progressive.
How to Hire a Virtual Assistant?
After reading everything, Are you ready to hire A Virtual Assistant?
This portion will give you the best idea of how to hire and where to find the best VAs for your business.
Gig Village will give the best suitable VA for your business. These VAs are well trained to cater to all your needs and help you make the business grow.
So what are you waiting for?
Sign up for a virtual assistant at GigVillage.