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Sherilyn

Customer Service

Basic Information

Job Experience

  • Job Description

    Process Lead - Lead generation and Encoders

  • Company Name

    Ajune BPO

  • Year Hired

    2021

Hourly Rate

$11.50

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Worker Skill Overview

I’ve been working in the BPO industry for 16 years, focusing on customer service. I’ve started as a CSR and was eventually promoted to a management role. I’ve handled both International and Local accounts mostly for Insurance, Healthcare, Logistics, and E-commerce but I can handle other lines of business.

Here’s what I can bring into your business:

+ Customer service: Phone, email, chat, and social media support.
+ Operations: Team management, Process Improvement, Quality, and Training.
+ Customer Success: Kick-Off, On-Boarding, Training.
+ Process Improvement: Lean Six Sigma Certified – Yellow Belt

Hire Sherilyn for $11.50 an hour.

Ready to start? Simply select a plan and we’ll get you connected.