Full Time
Philippines
Asana, Google, Google Products, HubSpot, MS Office, Outlook, Plagiarism Checker, RingCentral, Shopify, Skype, Slack, Trello, Youtube, Zendesk, Zoom
Process Lead - Lead generation and Encoders
Ajune BPO
2021
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I’ve been working in the BPO industry for 16 years, focusing on customer service. I’ve started as a CSR and was eventually promoted to a management role. I’ve handled both International and Local accounts mostly for Insurance, Healthcare, Logistics, and E-commerce but I can handle other lines of business.
Here’s what I can bring into your business:
+ Customer service: Phone, email, chat, and social media support.
+ Operations: Team management, Process Improvement, Quality, and Training.
+ Customer Success: Kick-Off, On-Boarding, Training.
+ Process Improvement: Lean Six Sigma Certified – Yellow Belt
Hire Sherilyn for $11.50 an hour.
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