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Patricia Jade

Amazon Seller VA Services

Basic Information

Job Experience

  • Job Description

    Amazon Customer Service for Mendota Merchants LLC

  • Company Name

  • Year Hired

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Worker Skill Overview

To give you a background, I’ve worked as an Amazon Customer Service for Mendota Merchants LLC (US client) where I provide and handle customer support on product inquiry, replacement, or refund on missing or damaged products, Amazon return process, cancel an order, and positive review ask.

I’ve also worked as an Amazon FBA Product Researcher and Supplier Sourcer for Swol Lion LLC (US client) where I find winning products utilizing tools like Helium 10 and Jungle Scout, and Supplier Sourcing and negotiation through Alibaba.com and Thomasnet.com.

I’ve also worked as a part-time Ecommerce Virtual Assistant for Khybermart General Trading FZE LLC (UAE client), who sells in the NOON.com ECommerce platform where I managed the account by checking competitors and updating twice a day the price of 500+ products in the Seller Lab.

I started my career in April 2017 as an Operations Specialist in Security Bank Corporation where I handled consumer loan transactions and delivery of new loan applications, releases, payments, and after-sales services. After a year, I transitioned to the Business Process Outsourcing (BPO) industry as a Business Process Associate in Manulife Data Services Inc where I was exposed with administrative support, customer service, and underwriting serving clients from the US, Canada, and Singapore.

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