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Jennifer Ann

Customer Service Email And Live Chat Support/ Amazon US Or UK Market Research/ Appointment Setting Via FB/IG Chat And Email Correspondence

Basic Information

Job Experience

  • Job Description

    Lead VA for Amazon Product Sourcing

  • Company Name

  • Year Hired

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Worker Skill Overview

I have been a VA for 7 years now, working with various employers from product research fo Amazon sellers – 2 years US
Amazon market and 3 years UK market, email support, appointment setter via FB & IG chat and email correspondence,
live chat support for 4 years for a business consultancy firm in NY.

I am also familiar with Shopify – inventory management, customer service, order fulfillment, product management
(upload photos, add descriptions, ensure correct prices, tags, collections of the products, etc)

I have acquired different skills along the way.
– Customer service – email and chat support
– Email Support
– Appointment Setter via FB and IG chat + email correspondence
_ Product Research – 2 Yrs US Amazon Market, 3 yrs UK market
– Data entry
– Lead generation
– Wholesale research – search for suppliers of a certain item that passed the criteria (TWF)

Tools that I am familiar with:
– Tactical Arbitrage – product research and reverse research
– Keepa – check price history
– Revseller
– Junglescout – product research and BSR monitoring
– FBA Multitool and BuyBot Pro- reference for net profit, BSR, profit margin according to set standards/parameters
– Source Mogul – a product research tool
– Helium10 – wholesale either US or UK market research for suppliers, product research
– Grabley – check products in the Amazon page filtering out FBA sellers and compare prices with Ebay and other suppliers
– OAXray – product research tool by going through pages of an online store and check the prices against the set criteria
– TWF – wholesale research

Hardworking, easily trainable, not afraid to make mistakes, and learn from it, dedicated to working, deadline conscious and focus driven. I am proactive and able to work independently, as well as part of a team, able to manage multiple tasks with competing priorities that change rapidly and have a positive personality with a “do whatever it takes” attitude. I am currently working as an online tutor on the weekends and am looking for work that will fill in my weekdays.

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