Work Experience – Full Time
Alorica Philippines Inc. | Customer Service Advocate
I am responsible for helping all members of healthcare insurance in answering client’s questions and provide immediate solutions to all their concerns and complaints.
Being one of the customer service advocates of Alorica, I made sure that all clients are properly guided with all the information about the products, its features and benefits.

Prulife UK | Licensed Financial Advisor
As a financial advisor, I had conversations with clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, and any other information required to create a financial plan.
I ensured that I gave clients the correct advice when recommending strategies for insurance coverage, investment planning, cash management, and other areas to help them achieve their financial goals.

iQor Philippines Inc. | Collections Agent
As a Collection Agent, I assisted clients in processing their payments, devising resolutions for all outstanding debts, and restoring their accounts to a current standing.
I have handled a maximum of 75 calls per day and ensured that all concerns and questions were addressed and resolved promptly and efficiently.
As part of my responsibilities as a collection agent, I prepared statements of delinquencies and satisfied debts for the Credit Bureau, as well as purged records of satisfied debts

Work Experience – Part Time
Texpapel Brazil | General Virtual Assistant
As one of Tex Papel, I aspired to provide the organization with exceptional administrative support. Listing creation and optimization, order processing, inventory management, customer service, basic photo editing and resizing, administrative tasks such as scheduling appointments, answering phones, database entry, data presentation, and travel arrangements, as well as social media management, customer insight analysis, and email management are among my responsibilities.

Fashion Angel USA | Product Researcher
As one of the top product researchers at Fashion Angel, I have developed a weekly plan/strategy for product sourcing. I researched, examined, and assessed online suppliers and their product categories/product range, in accordance with the company’s profit and sales goals and budget;. Taking into account multiple criteria when searching for and selecting items, such as competitor data, sales data, market/consumer trends, buying behavior, associated risks, and the general business climate (such as pandemic);. I ensured that I had assessed the profit performance of products, analyzed profitability trends, and evaluated pricing strategy. I have ensured that patterns in product usage are monitored and studied.