* Assists with troubleshooting of complex and specialized problems and needs.
* Maintains records, logs, and metrics related to service and support provided.
* Maintains the inventory of workstations, peripherals, software licenses, and other equipment and supplies.
* Maintains knowledge of trends and developments in technology, systems, applications, and equipment; applies this knowledge to recommend and
get technology suitable for the organization’s needs.
* Supervising the development and maintenance of websites and ensuring the protection of users’ data.
* Analyzing existing operations, protocols, and processes, and making plans for improvement.

Aside from those, I am well versed with the Operation System, Windows, and Especially Linux/ Ubuntu, Microsoft Office, Google Sheets, and Other software worksheets. Willing to be trained in different areas of Virtual Assisting. A self-reliant, keen eye for details, organized and systematic. A team player and has the ability to encourage, motivate and bring out the best in me that radiates to the company as a whole and will pave the way to everyone’s success.